Our Reviews

DOUGLAS W|2026 GMC Sierra 1500

Confirmed Sales Customer

3/17/2026

Great place to buy or get service. I like the small town vibe, you walk in and everyone from the owner down is pleasant. This is the 5th vehicle I have purchased here and have always been well taken care of. I will continue to use them as my go to dealership.

NATHAN SAAR

3/18/2026

Thank you for your continued support and friendship. Your business is truly appreciated. Thanks for taking the time to leave a review.

Business Response

SUSQUEHANNA, PA

Donald J|2022 GMC 1500 Sierra

Confirmed Service Customer

4/14/2026

They got me in on time and completed the work in a timely manner.

KENNY K

4/23/2026

Thank you for your continued support. We truly appreciate your business. Look forward to seeing you again.

Business Response

FOREST CITY, PA

Heidi L|2024 GMC Sierra 3500 HD

Confirmed Service Customer

8/12/2026

easy to schedule and pick up

JERMYN, PA

Kimberley L|2025 GMC Terrain

Confirmed Service Customer

2/10/2026

The part was installed very quickly

KENNY K

4/23/2026

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at R.B. Fries, INC.!

Business Response

SCRANTON, PA

JAMES M|2026 GMC Sierra 1500

Confirmed Sales Customer

2/24/2026

this is my third pickup from this dealership and not my last.

HOUSE H

4/23/2026

Congratulations on your new vehicle! Hello, thank you for your kind words and this wonderful review!

Business Response

HAWLEY, PA

Julie M|2023 Chevrolet Colorado

Confirmed Service Customer

3/24/2026

I scheduled an appointment for software updates on my truck. The work was completed promptly and updates were clearly explained. Service was definitely five star!

KENNY K

3/25/2026

Thank you very much for taking the time to respond to the survey. We appreciate the kind words and great review. Thanks again. now

Business Response

BEACH LAKE, PA

Mary E|2025 GMC Acadia

Confirmed Service Customer

2/25/2026

ALWAYS easy to get an appointment and service is always completed "error-free"! Great staff and convenient scheduling! VERY HAPPY that I transitioned to GMC!!!

KENNY K

4/23/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!

Business Response

LAKE ARIEL, PA

Anthony M|2022 GMC 2500HD Sierra

Confirmed Service Customer

2/12/2026

Got my truck right in and fixed the issue

KENNY K

4/23/2026

Hello, we're happy to hear you had such a positive experience with our team!

Business Response

HONESDALE, PA

Matthew J|2025 GMC Sierra 1500

Confirmed Service Customer

3/12/2026

Easy to schedule took me in on time waited in the waiting room finished sooner than expected. Job well done!

KENNY K

3/12/2026

It is great to hear everything was done quickly and to your satisfaction! Appreciate the taking the time to leave a positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREENFIELD TOWN, PA

EUGENE P|2026 GMC Sierra 1500

Confirmed Sales Customer

3/19/2026

Great folks! Great hassle free buying experience!

HOUSE H

4/23/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at R.B. Fries, INC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SUSQUEHANNA, PA

Donald J|2026 GMC Sierra 1500

Confirmed Service Customer

5/25/2026

they always treat me like family..

FOREST CITY, PA

Kimberley L|2025 GMC Terrain

Confirmed Service Customer

8/8/2026

I scheduled an appointment for a routine oil change. It was completed in time and my vehicle was clean and the seat was not moved.

SCRANTON, PA

Frederick G|2024 GMC Sierra 1500

Confirmed Service Customer

4/4/2026

Excellent service

BROWNDALE, PA

SUSAN R|2026 GMC Terrain

Confirmed Sales Customer

2/24/2026

Knowledgeable and easy to do business with. Will continue to do business with them.

CHRIS SPAULDING

4/23/2026

Congratulations on your new vehicle! Hello, we're happy to hear you had such a positive experience with our team!

Business Response

FOREST CITY, PA

Gina M|2020 GMC 1500 Sierra

Confirmed Service Customer

8/25/2026

Exeptional service. Treated like family.

CLARKS SUMMIT, PA

Cory D|2019 GMC 1500 Sierra

Confirmed Service Customer

2/25/2026

They performed the necessary work in a timely manner, were informative and keep me updated.

KENNY K

4/23/2026

Hi, we're so glad that we were able to go above and beyond your expectations! It's experiences like yours that really keep us motivated!

Business Response

VANDLING, PA

Patrick G|2024 GMC Terrain

Confirmed Service Customer

3/12/2026

excellent service as always

KENNY K

3/12/2026

We appreciate your continued support and thank you for the great review.

Business Response

PLEASANT MOUNT, PA

David R|2024 Chevrolet Trax

Confirmed Service Customer

7/6/2026

Quote on pricing was very professional. Appointment was easily scheduled. COurteous staff, complimentary ride to my home and delivery of my car in a very timely manner. Work accomplished quickly, and very satisfied with the overall experience at R.B. Fries.

KENNY K

7/8/2026

Thank you for choosing R.B. Fries, INC. as your first choice for all your automotive needs!

Business Response

BROWNDALE, PA

Joseph A|2022 Buick Encore GX

Confirmed Service Customer

7/7/2026

In time of need, Fries came through for me on quick service, care for my problems, and just nice people to deal with.

JULIA J

7/8/2026

Hi, we're so glad that we were able to go above and beyond your expectations! We really appreciate your feedback!

Business Response

VANDLING, PA

DANIEL S|2026 GMC Terrain

Confirmed Sales Customer

3/4/2026

Great people to work with. Highly recommend them for sales service and parts

NATHAN SAAR

3/4/2026

We appreciate your continued support, and thank you for your business all these years. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PLEASANT MOUNT, PA

Gregory G|2024 GMC Sierra 1500

Confirmed Service Customer

3/7/2026

Sorry to say that I am not that satisfied this time. I went over my bill when I got home and noticed that I was charged $2.99 for windshield fluid. Well the jug was full to begin with because I just filled it the night before. Then my wife brings to my attention that my inspection was due June of 2025. This obviously slipped my mind but to have the truck at your garage being checked for a roof leak and getting the oil changed, and the technician then puts a service sticker in the windshield above the inspection sticker and no one ever noticed that the truck needed an inspection? Oh well I guess stuff happens

KENNY K

4/23/2026

Sorry we did not meet your expectations. We try to be efficient, but we missed the fact that your inspection had been out for such a long time. Please let me know when your next service is and we will do our best to make things right.

Business Response

SCRANTON, PA

James K|2026 GMC Sierra 1500

Confirmed Service Customer

8/21/2026

fast service no issues

HAWLEY, PA

Douglas L|2026 GMC Sierra 1500

Confirmed Service Customer

9/14/2026

Fast great service as always,

SUSQUEHANNA, PA